<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	>

<channel>
	<title>The Naked Negotiator</title>
	<atom:link href="http://blog.millsonline.com/feed/" rel="self" type="application/rss+xml" />
	<link>http://blog.millsonline.com</link>
	<description>The Secrets of Big Deals, Big Sales and Big Pitches - laid bare</description>
	<pubDate>Wed, 16 May 2012 20:43:25 +0000</pubDate>
	<generator>http://wordpress.org/?v=2.5</generator>
	<language>en</language>
			<item>
		<title>Beliefs Come First, Explanations Follow</title>
		<link>http://blog.millsonline.com/2012/05/17/beliefs-come-first-explanations-follow/</link>
		<comments>http://blog.millsonline.com/2012/05/17/beliefs-come-first-explanations-follow/#comments</comments>
		<pubDate>Wed, 16 May 2012 20:43:25 +0000</pubDate>
		<dc:creator>Harry</dc:creator>
		
		<category><![CDATA[Managing Perceptions]]></category>

		<category><![CDATA[Negotiation Skills]]></category>

		<category><![CDATA[The Art of Persuasion]]></category>

		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blog.millsonline.com/?p=89</guid>
		<description><![CDATA[In their book Partisan Hearts and Minds, political scientists Donald Green, Bradley Palmquist and Eric Schickler show most voters don&#8217;t select a political party because it reflects their views. Instead, voters first identify with a political position, usually inherited from their parents or peers. Once they have decided on a political position, they choose the appropriate party.
These [...]]]></description>
			<content:encoded><![CDATA[<p>In their book <em>Partisan Hearts and Minds</em>, political scientists Donald Green, Bradley Palmquist and Eric Schickler show most voters don&#8217;t select a political party because it reflects their views. Instead, voters first identify with a political position, usually inherited from their parents or peers. Once they have decided on a political position, they choose the appropriate party.</p>
<p>These findings don&#8217;t surprise psychologist Michael Shermer who has spent 30 years of research thinking about how humans form beliefs about the world.</p>
<p>In his brilliant book <em>The Believing Brain</em>, Michael Shermer argues the brain is a belief engine: &#8220;Beliefs come first, explanations follow.&#8221; The power of these beliefs, Shermer says, shows up in the tribal nature of politics and the stereotypes of what liberals think of conservatives.</p>
<p>Watch the political advertisements in the ongoing battle for the US presidency between the Republicans and Obama&#8217;s Democrats.</p>
<p>Here is Shermer&#8217;s stereotypes of what liberals think of conservatives:</p>
<p><em>&#8220;Conservatives are a bunch of Hummer-driving, meat-eating, gun-toting, small-government-promoting, tax-decreasing, hard-drinking, Bible-thumping, black-and-white-thinking, fist-pounding, shoe-stomping, morally dogmatic blowhards.&#8221;</em></p>
<p>And what conservatives think of liberals?</p>
<p><em>&#8220;Liberals are a bunch of hybrid-driving, tofu-eating, tree-hugging, whale-saving, sandal-wearing, big-government-promoting, tax-increasing, bottled-water-drinking, flip-flopping, wishy washy, namby-pamby bedwetters.&#8221;</em></p>
<p>If we accept Shermer&#8217;s argument that &#8220;beliefs come first, explanations follow,&#8221; how do you negotiate or settle a dispute between two groups such as mining companies and environmentalists who start with hardened, negative polarised stereotypes of each other?</p>
<p>That&#8217;s the challenge I live with constantly, and that&#8217;s the challenge I will address in a number of future blog articles.</p>
<p>It&#8217;s an urgent and challenging issue. As a world, we can&#8217;t afford the cost of intractable disputes caused by partisan disputes.</p>
]]></content:encoded>
			<wfw:commentRss>http://blog.millsonline.com/2012/05/17/beliefs-come-first-explanations-follow/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Questions That Entrap</title>
		<link>http://blog.millsonline.com/2012/04/26/questions-that-entrap/</link>
		<comments>http://blog.millsonline.com/2012/04/26/questions-that-entrap/#comments</comments>
		<pubDate>Thu, 26 Apr 2012 05:00:51 +0000</pubDate>
		<dc:creator>Harry</dc:creator>
		
		<category><![CDATA[Deal Preparation]]></category>

		<category><![CDATA[Deal Stories]]></category>

		<category><![CDATA[Negotiation Mistakes]]></category>

		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blog.millsonline.com/?p=87</guid>
		<description><![CDATA[
Great trial lawyers love using questions to entrap witnesses. Questions however can backfire as this amusing story involving an aggressive lawyer shows.
Lawyer: Doctor, before you performed the autopsy, did you check for a pulse?
Witness: No.
Lawyer: Did you check for blood pressure?
Witness: No.
Lawyer: Did you check for breathing?
Witness: No.
Lawyer: So, then, is it possible that the [...]]]></description>
			<content:encoded><![CDATA[<p><!--[if gte mso 9]><xml> <o:OfficeDocumentSettings> <o:AllowPNG /> </o:OfficeDocumentSettings> </xml><![endif]--><!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves /> <w:TrackFormatting /> <w:PunctuationKerning /> <w:ValidateAgainstSchemas /> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:DoNotPromoteQF /> <w:LidThemeOther>EN-NZ</w:LidThemeOther> <w:LidThemeAsian>X-NONE</w:LidThemeAsian> <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript> <w:Compatibility> <w:BreakWrappedTables /> <w:SnapToGridInCell /> <w:WrapTextWithPunct /> <w:UseAsianBreakRules /> <w:DontGrowAutofit /> <w:SplitPgBreakAndParaMark /> <w:EnableOpenTypeKerning /> <w:DontFlipMirrorIndents /> <w:OverrideTableStyleHps /> </w:Compatibility> <m:mathPr> <m:mathFont m:val="Cambria Math" /> <m:brkBin m:val="before" /> <m:brkBinSub m:val="--" /> <m:smallFrac m:val="off" /> <m:dispDef /> <m:lMargin m:val="0" /> <m:rMargin m:val="0" /> <m:defJc m:val="centerGroup" /> <m:wrapIndent m:val="1440" /> <m:intLim m:val="subSup" /> <m:naryLim m:val="undOvr" /> </m:mathPr></w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml> <w:LatentStyles DefLockedState="false" DefUnhideWhenUsed="true"   DefSemiHidden="true" DefQFormat="false" DefPriority="99"   LatentStyleCount="267"> <w:LsdException Locked="false" Priority="0" SemiHidden="false"    UnhideWhenUsed="false" QFormat="true" Name="Normal" /> <w:LsdException Locked="false" Priority="9" SemiHidden="false"    UnhideWhenUsed="false" QFormat="true" Name="heading 1" /> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 2" /> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 3" /> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 4" /> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 5" /> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 6" /> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 7" /> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 8" /> <w:LsdException Locked="false" Priority="9" QFormat="true" Name="heading 9" /> <w:LsdException Locked="false" Priority="39" Name="toc 1" /> <w:LsdException Locked="false" Priority="39" Name="toc 2" /> <w:LsdException Locked="false" Priority="39" Name="toc 3" /> <w:LsdException Locked="false" Priority="39" Name="toc 4" /> <w:LsdException Locked="false" Priority="39" Name="toc 5" /> <w:LsdException Locked="false" Priority="39" Name="toc 6" /> <w:LsdException Locked="false" Priority="39" Name="toc 7" /> <w:LsdException Locked="false" Priority="39" Name="toc 8" /> <w:LsdException Locked="false" Priority="39" Name="toc 9" /> <w:LsdException Locked="false" Priority="35" QFormat="true" Name="caption" /> <w:LsdException Locked="false" Priority="10" SemiHidden="false"    UnhideWhenUsed="false" QFormat="true" Name="Title" /> <w:LsdException Locked="false" Priority="1" Name="Default Paragraph Font" /> <w:LsdException Locked="false" Priority="11" SemiHidden="false"    UnhideWhenUsed="false" QFormat="true" Name="Subtitle" /> <w:LsdException Locked="false" Priority="22" SemiHidden="false"    UnhideWhenUsed="false" QFormat="true" Name="Strong" /> <w:LsdException Locked="false" Priority="20" SemiHidden="false"    UnhideWhenUsed="false" QFormat="true" Name="Emphasis" /> <w:LsdException Locked="false" Priority="59" SemiHidden="false"    UnhideWhenUsed="false" Name="Table Grid" /> <w:LsdException Locked="false" UnhideWhenUsed="false" Name="Placeholder Text" /> <w:LsdException Locked="false" Priority="1" SemiHidden="false"    UnhideWhenUsed="false" QFormat="true" Name="No Spacing" /> <w:LsdException Locked="false" Priority="60" SemiHidden="false"    UnhideWhenUsed="false" Name="Light Shading" /> <w:LsdException Locked="false" Priority="61" SemiHidden="false"    UnhideWhenUsed="false" Name="Light List" /> <w:LsdException Locked="false" Priority="62" SemiHidden="false"    UnhideWhenUsed="false" Name="Light Grid" /> <w:LsdException Locked="false" Priority="63" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Shading 1" /> <w:LsdException Locked="false" Priority="64" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Shading 2" /> <w:LsdException Locked="false" Priority="65" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium List 1" /> <w:LsdException Locked="false" Priority="66" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium List 2" /> <w:LsdException Locked="false" Priority="67" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 1" /> <w:LsdException Locked="false" Priority="68" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 2" /> <w:LsdException Locked="false" Priority="69" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 3" /> <w:LsdException Locked="false" Priority="70" SemiHidden="false"    UnhideWhenUsed="false" Name="Dark List" /> <w:LsdException Locked="false" Priority="71" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful Shading" /> <w:LsdException Locked="false" Priority="72" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful List" /> <w:LsdException Locked="false" Priority="73" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful Grid" /> <w:LsdException Locked="false" Priority="60" SemiHidden="false"    UnhideWhenUsed="false" Name="Light Shading Accent 1" /> <w:LsdException Locked="false" Priority="61" SemiHidden="false"    UnhideWhenUsed="false" Name="Light List Accent 1" /> <w:LsdException Locked="false" Priority="62" SemiHidden="false"    UnhideWhenUsed="false" Name="Light Grid Accent 1" /> <w:LsdException Locked="false" Priority="63" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Shading 1 Accent 1" /> <w:LsdException Locked="false" Priority="64" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Shading 2 Accent 1" /> <w:LsdException Locked="false" Priority="65" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium List 1 Accent 1" /> <w:LsdException Locked="false" UnhideWhenUsed="false" Name="Revision" /> <w:LsdException Locked="false" Priority="34" SemiHidden="false"    UnhideWhenUsed="false" QFormat="true" Name="List Paragraph" /> <w:LsdException Locked="false" Priority="29" SemiHidden="false"    UnhideWhenUsed="false" QFormat="true" Name="Quote" /> <w:LsdException Locked="false" Priority="30" SemiHidden="false"    UnhideWhenUsed="false" QFormat="true" Name="Intense Quote" /> <w:LsdException Locked="false" Priority="66" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium List 2 Accent 1" /> <w:LsdException Locked="false" Priority="67" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 1 Accent 1" /> <w:LsdException Locked="false" Priority="68" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 2 Accent 1" /> <w:LsdException Locked="false" Priority="69" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 3 Accent 1" /> <w:LsdException Locked="false" Priority="70" SemiHidden="false"    UnhideWhenUsed="false" Name="Dark List Accent 1" /> <w:LsdException Locked="false" Priority="71" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful Shading Accent 1" /> <w:LsdException Locked="false" Priority="72" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful List Accent 1" /> <w:LsdException Locked="false" Priority="73" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful Grid Accent 1" /> <w:LsdException Locked="false" Priority="60" SemiHidden="false"    UnhideWhenUsed="false" Name="Light Shading Accent 2" /> <w:LsdException Locked="false" Priority="61" SemiHidden="false"    UnhideWhenUsed="false" Name="Light List Accent 2" /> <w:LsdException Locked="false" Priority="62" SemiHidden="false"    UnhideWhenUsed="false" Name="Light Grid Accent 2" /> <w:LsdException Locked="false" Priority="63" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Shading 1 Accent 2" /> <w:LsdException Locked="false" Priority="64" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Shading 2 Accent 2" /> <w:LsdException Locked="false" Priority="65" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium List 1 Accent 2" /> <w:LsdException Locked="false" Priority="66" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium List 2 Accent 2" /> <w:LsdException Locked="false" Priority="67" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 1 Accent 2" /> <w:LsdException Locked="false" Priority="68" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 2 Accent 2" /> <w:LsdException Locked="false" Priority="69" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 3 Accent 2" /> <w:LsdException Locked="false" Priority="70" SemiHidden="false"    UnhideWhenUsed="false" Name="Dark List Accent 2" /> <w:LsdException Locked="false" Priority="71" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful Shading Accent 2" /> <w:LsdException Locked="false" Priority="72" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful List Accent 2" /> <w:LsdException Locked="false" Priority="73" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful Grid Accent 2" /> <w:LsdException Locked="false" Priority="60" SemiHidden="false"    UnhideWhenUsed="false" Name="Light Shading Accent 3" /> <w:LsdException Locked="false" Priority="61" SemiHidden="false"    UnhideWhenUsed="false" Name="Light List Accent 3" /> <w:LsdException Locked="false" Priority="62" SemiHidden="false"    UnhideWhenUsed="false" Name="Light Grid Accent 3" /> <w:LsdException Locked="false" Priority="63" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Shading 1 Accent 3" /> <w:LsdException Locked="false" Priority="64" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Shading 2 Accent 3" /> <w:LsdException Locked="false" Priority="65" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium List 1 Accent 3" /> <w:LsdException Locked="false" Priority="66" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium List 2 Accent 3" /> <w:LsdException Locked="false" Priority="67" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 1 Accent 3" /> <w:LsdException Locked="false" Priority="68" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 2 Accent 3" /> <w:LsdException Locked="false" Priority="69" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 3 Accent 3" /> <w:LsdException Locked="false" Priority="70" SemiHidden="false"    UnhideWhenUsed="false" Name="Dark List Accent 3" /> <w:LsdException Locked="false" Priority="71" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful Shading Accent 3" /> <w:LsdException Locked="false" Priority="72" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful List Accent 3" /> <w:LsdException Locked="false" Priority="73" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful Grid Accent 3" /> <w:LsdException Locked="false" Priority="60" SemiHidden="false"    UnhideWhenUsed="false" Name="Light Shading Accent 4" /> <w:LsdException Locked="false" Priority="61" SemiHidden="false"    UnhideWhenUsed="false" Name="Light List Accent 4" /> <w:LsdException Locked="false" Priority="62" SemiHidden="false"    UnhideWhenUsed="false" Name="Light Grid Accent 4" /> <w:LsdException Locked="false" Priority="63" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Shading 1 Accent 4" /> <w:LsdException Locked="false" Priority="64" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Shading 2 Accent 4" /> <w:LsdException Locked="false" Priority="65" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium List 1 Accent 4" /> <w:LsdException Locked="false" Priority="66" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium List 2 Accent 4" /> <w:LsdException Locked="false" Priority="67" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 1 Accent 4" /> <w:LsdException Locked="false" Priority="68" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 2 Accent 4" /> <w:LsdException Locked="false" Priority="69" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 3 Accent 4" /> <w:LsdException Locked="false" Priority="70" SemiHidden="false"    UnhideWhenUsed="false" Name="Dark List Accent 4" /> <w:LsdException Locked="false" Priority="71" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful Shading Accent 4" /> <w:LsdException Locked="false" Priority="72" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful List Accent 4" /> <w:LsdException Locked="false" Priority="73" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful Grid Accent 4" /> <w:LsdException Locked="false" Priority="60" SemiHidden="false"    UnhideWhenUsed="false" Name="Light Shading Accent 5" /> <w:LsdException Locked="false" Priority="61" SemiHidden="false"    UnhideWhenUsed="false" Name="Light List Accent 5" /> <w:LsdException Locked="false" Priority="62" SemiHidden="false"    UnhideWhenUsed="false" Name="Light Grid Accent 5" /> <w:LsdException Locked="false" Priority="63" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Shading 1 Accent 5" /> <w:LsdException Locked="false" Priority="64" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Shading 2 Accent 5" /> <w:LsdException Locked="false" Priority="65" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium List 1 Accent 5" /> <w:LsdException Locked="false" Priority="66" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium List 2 Accent 5" /> <w:LsdException Locked="false" Priority="67" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 1 Accent 5" /> <w:LsdException Locked="false" Priority="68" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 2 Accent 5" /> <w:LsdException Locked="false" Priority="69" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 3 Accent 5" /> <w:LsdException Locked="false" Priority="70" SemiHidden="false"    UnhideWhenUsed="false" Name="Dark List Accent 5" /> <w:LsdException Locked="false" Priority="71" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful Shading Accent 5" /> <w:LsdException Locked="false" Priority="72" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful List Accent 5" /> <w:LsdException Locked="false" Priority="73" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful Grid Accent 5" /> <w:LsdException Locked="false" Priority="60" SemiHidden="false"    UnhideWhenUsed="false" Name="Light Shading Accent 6" /> <w:LsdException Locked="false" Priority="61" SemiHidden="false"    UnhideWhenUsed="false" Name="Light List Accent 6" /> <w:LsdException Locked="false" Priority="62" SemiHidden="false"    UnhideWhenUsed="false" Name="Light Grid Accent 6" /> <w:LsdException Locked="false" Priority="63" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Shading 1 Accent 6" /> <w:LsdException Locked="false" Priority="64" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Shading 2 Accent 6" /> <w:LsdException Locked="false" Priority="65" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium List 1 Accent 6" /> <w:LsdException Locked="false" Priority="66" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium List 2 Accent 6" /> <w:LsdException Locked="false" Priority="67" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 1 Accent 6" /> <w:LsdException Locked="false" Priority="68" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 2 Accent 6" /> <w:LsdException Locked="false" Priority="69" SemiHidden="false"    UnhideWhenUsed="false" Name="Medium Grid 3 Accent 6" /> <w:LsdException Locked="false" Priority="70" SemiHidden="false"    UnhideWhenUsed="false" Name="Dark List Accent 6" /> <w:LsdException Locked="false" Priority="71" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful Shading Accent 6" /> <w:LsdException Locked="false" Priority="72" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful List Accent 6" /> <w:LsdException Locked="false" Priority="73" SemiHidden="false"    UnhideWhenUsed="false" Name="Colorful Grid Accent 6" /> <w:LsdException Locked="false" Priority="19" SemiHidden="false"    UnhideWhenUsed="false" QFormat="true" Name="Subtle Emphasis" /> <w:LsdException Locked="false" Priority="21" SemiHidden="false"    UnhideWhenUsed="false" QFormat="true" Name="Intense Emphasis" /> <w:LsdException Locked="false" Priority="31" SemiHidden="false"    UnhideWhenUsed="false" QFormat="true" Name="Subtle Reference" /> <w:LsdException Locked="false" Priority="32" SemiHidden="false"    UnhideWhenUsed="false" QFormat="true" Name="Intense Reference" /> <w:LsdException Locked="false" Priority="33" SemiHidden="false"    UnhideWhenUsed="false" QFormat="true" Name="Book Title" /> <w:LsdException Locked="false" Priority="37" Name="Bibliography" /> <w:LsdException Locked="false" Priority="39" QFormat="true" Name="TOC Heading" /> </w:LatentStyles> </xml><![endif]--><!--[if gte mso 10]></p>
<style>
 /* Style Definitions */
 table.MsoNormalTable
	{mso-style-name:"Table Normal";
	mso-tstyle-rowband-size:0;
	mso-tstyle-colband-size:0;
	mso-style-noshow:yes;
	mso-style-priority:99;
	mso-style-parent:"";
	mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
	mso-para-margin-top:0cm;
	mso-para-margin-right:0cm;
	mso-para-margin-bottom:10.0pt;
	mso-para-margin-left:0cm;
	line-height:115%;
	mso-pagination:widow-orphan;
	font-size:11.0pt;
	font-family:"Calibri","sans-serif";
	mso-ascii-font-family:Calibri;
	mso-ascii-theme-font:minor-latin;
	mso-hansi-font-family:Calibri;
	mso-hansi-theme-font:minor-latin;
	mso-bidi-font-family:"Times New Roman";
	mso-bidi-theme-font:minor-bidi;
	mso-fareast-language:EN-US;}
</style>
<p><![endif]--></p>
<p class="MsoNormal">Great trial lawyers love using questions to entrap witnesses. Questions however can backfire as this amusing story involving an aggressive lawyer shows.</p>
<p class="MsoNormal"><strong><em>Lawyer:</em></strong><em> Doctor, before you performed the autopsy, did you check for a pulse?</em></p>
<p class="MsoNormal"><strong><em>Witness:</em></strong><em> No.</em></p>
<p class="MsoNormal"><em><strong>Lawyer: </strong>Did you check for blood pressure?</em></p>
<p class="MsoNormal"><em><strong>Witness</strong>: No.</em></p>
<p class="MsoNormal"><em><strong>Lawyer: </strong>Did you check for breathing?</em></p>
<p class="MsoNormal"><em><strong>Witness: </strong>No.</em></p>
<p class="MsoNormal"><em><strong>Lawyer: </strong>So, then, is it possible that the patient was alive when you began the autopsy?</em></p>
<p class="MsoNormal"><em><strong>Witness: </strong>No.</em></p>
<p class="MsoNormal"><em><strong>Lawyer: </strong>How can you so sure, doctor?</em></p>
<p class="MsoNormal"><em><strong>Witness:</strong> Because his brain was sitting on my desk in a jar</em></p>
<p class="MsoNormal"><em><strong>Lawyer: </strong>But could the patient have been alive nevertheless?</em></p>
<p class="MsoNormal"><em><strong>Witness: </strong>Yes, it is possible that he could have been alive and practicing law somewhere.<br />
</em><br />
The moral, of course, is before you start trying to entrap people with smart questions, you need to anticipate the answers.</p>
]]></content:encoded>
			<wfw:commentRss>http://blog.millsonline.com/2012/04/26/questions-that-entrap/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Identifying the Sources of Value in an Acquisition</title>
		<link>http://blog.millsonline.com/2012/04/05/identifying-the-sources-of-value-in-an-acquisition/</link>
		<comments>http://blog.millsonline.com/2012/04/05/identifying-the-sources-of-value-in-an-acquisition/#comments</comments>
		<pubDate>Wed, 04 Apr 2012 20:32:48 +0000</pubDate>
		<dc:creator>Harry</dc:creator>
		
		<category><![CDATA[Buying and Selling Companies]]></category>

		<guid isPermaLink="false">http://blog.millsonline.com/?p=86</guid>
		<description><![CDATA[
McKinsey consultants, Tim Koller, Marc Goedhart and David Wessels,  in their book Valuation: Measuring and Managing the Value of Companies (Wiley, 2010) argue the strategic rationale for a successful acquisition conforms to five archetypes.
If an acquisition does not fit one of these five archetypes &#8220;it is unlikely to create value.&#8221;
Each archetype provides a specific rationale for [...]]]></description>
			<content:encoded><![CDATA[<p><!--[if gte mso 9]><xml> </xml><![endif]--><!--[if gte mso 9]><xml> Normal   0               false   false   false      EN-NZ   X-NONE   X-NONE </xml><![endif]--><!--[if gte mso 9]><xml> </xml><![endif]--><!--[if gte mso 10]></p>
<style>
 /* Style Definitions */
 table.MsoNormalTable
	{mso-style-name:"Table Normal";
	mso-tstyle-rowband-size:0;
	mso-tstyle-colband-size:0;
	mso-style-noshow:yes;
	mso-style-priority:99;
	mso-style-parent:"";
	mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
	mso-para-margin-top:0cm;
	mso-para-margin-right:0cm;
	mso-para-margin-bottom:10.0pt;
	mso-para-margin-left:0cm;
	line-height:115%;
	mso-pagination:widow-orphan;
	font-size:11.0pt;
	font-family:"Calibri","sans-serif";
	mso-ascii-font-family:Calibri;
	mso-ascii-theme-font:minor-latin;
	mso-hansi-font-family:Calibri;
	mso-hansi-theme-font:minor-latin;
	mso-bidi-font-family:"Times New Roman";
	mso-bidi-theme-font:minor-bidi;
	mso-fareast-language:EN-US;}
</style>
<p><![endif]--></p>
<p>McKinsey consultants, Tim Koller, Marc Goedhart and David Wessels,  in their book <em>Valuation: Measuring and Managing the Value of Companies </em>(Wiley, 2010) argue the strategic rationale for a successful acquisition conforms to five archetypes.</p>
<p>If an acquisition does not fit one of these five archetypes &#8220;it is unlikely to create value.&#8221;</p>
<p>Each archetype<strong> provides a specific rationale for proceeding with an acquisition.</strong></p>
<p><span style="color: #ff6600;"><strong>Archetype 1: Improve the target companies performance<br />
</strong></span>For example, you buy a company, reduce costs, improve revenues, margins and cashflows.</p>
<p><span style="color: #ff6600;"><strong>Archetype 2: Consolidate to remove excess capacity from an industry<br />
</strong></span>In a number of industries, capacity exceeds demand. It can make sense after an acquisition to shut down the least productive plants in a combined entity.</p>
<p><span style="color: #ff6600;"><strong>Archetype 3: Accelerate market access for the target&#8217;s (or buyer&#8217;s products)</strong></span></p>
<p>Large companies with global sales forces can purchase small companies and use their marketing and sales grunt to extract value out of the acquisition.</p>
<p><span style="color: #ff6600;"><strong>Archetype 4: Get skills faster or at a lower costs that they can be built.<br />
</strong></span>Between 1993-2001, Cisco purchased 71 companies to become a key player in internet technologies.</p>
<p><span style="color: #ff6600;"><strong>Archetype 5: Pick winners early and help them to develop their business.<br />
</strong></span>Here a company makes an acquisition early in the lifecycle of a new industry before others recognise the industry is about to take off.</p>
<p>If these are the five archetypes of successful value creation through acquisition Koller et al argue there are a number of usually less successful, often value destroying strategies. These include:</p>
<p><strong>The Rollout Strategy:</strong> Consolidating lots of small companies in highly fragmented companies. Rollout works when businesses can achieve big cost savings or much larger revenues than individual businesses can.</p>
<p>Rollouts are difficult to successfully execute because they invite copycats driving up prices for smaller companies across the industry.</p>
<p><strong>Consolidating to improve competitive behaviour:</strong> It&#8217;s not uncommon in highly competitive industries for companies to try to reduce price competition by buying up competitors. The authors notes that unless the industry consolidates to just three or four companies pricing behaviour doesn&#8217;t change.</p>
<p><strong>Entering into a transformational merger:</strong> Transformational mergers capture cost synergies and create a more innovative whole - by creating cultural and business synergies.</p>
<p>Transformational mergers are rare because the timing, the circumstance and the management team all read to be aligned. Execution requires a higher level of management skill.</p>
<p><strong>Buy cheap:</strong> Finally, you can create value by buying cheap - that is buy a company below its intrinsic value.</p>
<p>In the authors&#8217; experience however such opportunities are rare and relatively small.</p>
<p>They are more likely to exist in cyclical industries where you can make money by buying at the bottom of a cycle and selling at the top.</p>
<p>It is however much more common for buyers to pay a premium over the current market value.</p>
<p>By highlighting the five types of acquisition strategies that have created value for acquirers in the past, the authors have made it more likely that smart acquirers - will target acquisitions that will create value.</p>
<p><!--[if gte mso 9]><xml> </xml><![endif]--><!--[if gte mso 9]><xml> Normal   0               false   false   false      EN-NZ   X-NONE   X-NONE </xml><![endif]--><!--[if gte mso 9]><xml> </xml><![endif]--><!--[if gte mso 10]></p>
<style>
 /* Style Definitions */
 table.MsoNormalTable
	{mso-style-name:"Table Normal";
	mso-tstyle-rowband-size:0;
	mso-tstyle-colband-size:0;
	mso-style-noshow:yes;
	mso-style-priority:99;
	mso-style-parent:"";
	mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
	mso-para-margin-top:0cm;
	mso-para-margin-right:0cm;
	mso-para-margin-bottom:10.0pt;
	mso-para-margin-left:0cm;
	line-height:115%;
	mso-pagination:widow-orphan;
	font-size:11.0pt;
	font-family:"Calibri","sans-serif";
	mso-ascii-font-family:Calibri;
	mso-ascii-theme-font:minor-latin;
	mso-hansi-font-family:Calibri;
	mso-hansi-theme-font:minor-latin;
	mso-bidi-font-family:"Times New Roman";
	mso-bidi-theme-font:minor-bidi;
	mso-fareast-language:EN-US;}
</style>
<p><![endif]--></p>
]]></content:encoded>
			<wfw:commentRss>http://blog.millsonline.com/2012/04/05/identifying-the-sources-of-value-in-an-acquisition/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Lessons from Machiavelli</title>
		<link>http://blog.millsonline.com/2012/03/16/lessons-from-machiavelli/</link>
		<comments>http://blog.millsonline.com/2012/03/16/lessons-from-machiavelli/#comments</comments>
		<pubDate>Fri, 16 Mar 2012 03:00:59 +0000</pubDate>
		<dc:creator>Harry</dc:creator>
		
		<category><![CDATA[Managing Perceptions]]></category>

		<category><![CDATA[The Art of Persuasion]]></category>

		<guid isPermaLink="false">http://blog.millsonline.com/?p=83</guid>
		<description><![CDATA[Niccolo Machiavelli is &#8220;much misunderstood&#8221; argues Jonathan Powell in The New Machiavelli: How to Wield Power in the Modern World.
Powell constantly quotes from Machiavelli&#8217;s, The Prince, to provide a brilliant insider&#8217;s account of political life in Tony Blair&#8217;s Britain.
Powell points out that The Prince written between 1513 and 1514 still remains useful as a guide [...]]]></description>
			<content:encoded><![CDATA[<p>Niccolo Machiavelli is &#8220;much misunderstood&#8221; argues Jonathan Powell in <em>The New Machiavelli: How to Wield Power in the Modern World.</em></p>
<p>Powell constantly quotes from Machiavelli&#8217;s, <em>The Prince, </em>to provide a brilliant insider&#8217;s account of political life in Tony Blair&#8217;s Britain.</p>
<p>Powell points out that <em>The Prince </em>written between 1513 and 1514 still remains useful as a guide book to power and how to wield it in today&#8217;s world.</p>
<p>The problem is, Machiavelli views have been caricatured so often that today &#8220;Machiavellian&#8221;  is a term of abuse.</p>
<p>Read Machiavelli&#8217;s classic, <em>The Prince, </em>it&#8217;s less than 100 pages long and you&#8217;ll quickly find why leaders down the ages have continued to consult it.</p>
<p>Napoleon reportedly said, &#8220;<em>The Prince</em> is the only book worth reading.&#8221; The Whig historian, Thomas Macaulay, thought Machiavelli was a liberal pragmatist. The philosopher, Bertrand Russell, called <em>The Prince </em>&#8220;a handbook for gansters.&#8221;</p>
<p>Powell points out Machiavelli was misunderstood because he was so original. Read it. And make up your own mind. I believe Machiavelli is a must read for all serious negotiators.</p>
<p>If you like non-fiction political thrillers, read Powell&#8217;s insider account of life in Tony Blair&#8217;s political bunker.</p>
]]></content:encoded>
			<wfw:commentRss>http://blog.millsonline.com/2012/03/16/lessons-from-machiavelli/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Identifying the Organ Grinder in a Negotiation</title>
		<link>http://blog.millsonline.com/2012/01/13/identifying-the-organ-grinder-in-a-negotiation/</link>
		<comments>http://blog.millsonline.com/2012/01/13/identifying-the-organ-grinder-in-a-negotiation/#comments</comments>
		<pubDate>Fri, 13 Jan 2012 02:33:46 +0000</pubDate>
		<dc:creator>Harry</dc:creator>
		
		<category><![CDATA[Lies and Deception]]></category>

		<guid isPermaLink="false">http://blog.millsonline.com/?p=88</guid>
		<description><![CDATA[Most negotiators know how important it is to distinguish between the monkey and the organ grinder in a negotiation.
In a deal, it&#8217;s the organ grinder who holds the real power. It&#8217;s the organ grinder who calls the turn, sets the bottom line and approves concession. The monkey may do most of the talking and project authority, [...]]]></description>
			<content:encoded><![CDATA[<p>Most negotiators know how important it is to distinguish between the monkey and the organ grinder in a negotiation.</p>
<p>In a deal, it&#8217;s the organ grinder who holds the real power. It&#8217;s the organ grinder who calls the turn, sets the bottom line and approves concession. The monkey may do most of the talking and project authority, but the real power lies with the organ grinder.</p>
<p>Distinguishing between the monkey and the organ grinder is not always easy. I have worked in a number of deals where the organ grinder likes to create the impression that s/he is a secondary player.</p>
<p>Sometimes you can distinguish between the monkey and the organ grinder in a negotiation by looking out for body language signals that indicate who defers to who. The monkey invariably defers to the organ grinder by using deferential language and relatively submissive body language.</p>
<p>Read this newspaper clipping that reports on Russia&#8217;s under-performance in the 2010 Winter Olympics:</p>
<p><em>&#8220;Russia suffered its worst ever Olympic performance, coming 11th in the medal table with just three golds. Mr. Medvedev said that the trainers and coaches who had prepared Russian athletes for the Vancouver games &#8217;should take the brave decision and submit their resignations,&#8217; he said. &#8216;If they cannot do it, we will help them,&#8217; Mr. Medevdev added.&#8221;</em></p>
<p>When the hapless trainers and coaches later resigned, do you think they did it voluntarily or were they sacked? Were they persuaded to resign or were they coerced?</p>
<p>When it came to making decisions over Russia&#8217;s Olympic programme, Medvedev was the organ grinder. In the end, the coaches were monkeys.</p>
]]></content:encoded>
			<wfw:commentRss>http://blog.millsonline.com/2012/01/13/identifying-the-organ-grinder-in-a-negotiation/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Buying and Selling Companies: Start with the End in Mind</title>
		<link>http://blog.millsonline.com/2011/06/08/buying-and-selling-companies-start-with-the-end-in-mind/</link>
		<comments>http://blog.millsonline.com/2011/06/08/buying-and-selling-companies-start-with-the-end-in-mind/#comments</comments>
		<pubDate>Tue, 07 Jun 2011 20:00:55 +0000</pubDate>
		<dc:creator>Harry</dc:creator>
		
		<category><![CDATA[Negotiating Big Sales]]></category>

		<guid isPermaLink="false">http://blog.millsonline.com/?p=81</guid>
		<description><![CDATA[Average people learn from their mistakes, stupid people repeat their mistakes and brilliant people learn from the mistakes and successes of others.
Since I&#8217;ve been doing work helping clients buy and sell companies, I have just re-read Richard Stielitz&#8217;s and Stuart Sorkin&#8217;s book, Expensive Mistakes When Buying and Selling Companies - and how to avoid them [...]]]></description>
			<content:encoded><![CDATA[<p>Average people learn from their mistakes, stupid people repeat their mistakes and brilliant people learn from the mistakes and successes of others.</p>
<p>Since I&#8217;ve been doing work helping clients buy and sell companies, I have just re-read Richard Stielitz&#8217;s and Stuart Sorkin&#8217;s book, <em>Expensive Mistakes When Buying and Selling Companies - and how to avoid them in your deals </em>(Acuity, 2010).</p>
<p>Since success is in large part of the art of learning from the failures of others, it&#8217;s worth reading Stielitz&#8217;s and Sorkin&#8217;s thoughts and insights.</p>
<p>Stieglitz and Sorkin argue the most basic mistakes that many business owners make - is they don&#8217;t have an exit plan - &#8220;they don&#8217;t begin and run their companies with the end (their exit) in mind.&#8221;</p>
<p>In their introduction they make the point &#8220;a successful acquisition or sale is created three times: <strong>first in your imagination</strong> as a possibility,<strong> second in your plans</strong> as an objective, and <strong>third in reality</strong> as the result of your actions.&#8221;</p>
]]></content:encoded>
			<wfw:commentRss>http://blog.millsonline.com/2011/06/08/buying-and-selling-companies-start-with-the-end-in-mind/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Leveraging Your Power in Negotiation: Lessons from Eskimos</title>
		<link>http://blog.millsonline.com/2011/05/18/leveraging-your-power-in-negotiation-lessons-from-eskimos/</link>
		<comments>http://blog.millsonline.com/2011/05/18/leveraging-your-power-in-negotiation-lessons-from-eskimos/#comments</comments>
		<pubDate>Tue, 17 May 2011 22:14:34 +0000</pubDate>
		<dc:creator>Harry</dc:creator>
		
		<category><![CDATA[Managing Perceptions]]></category>

		<guid isPermaLink="false">http://blog.millsonline.com/?p=85</guid>
		<description><![CDATA[Power is often a matter of perception.
Consider the problems an Eskimo trapper faces when he emerges from  the Artic darkness to trade his fox first at the one and only trading  post for hundreds of miles around. If ever a buyer enjoys a monopoly, it  has to be the Artic fur buyer. [...]]]></description>
			<content:encoded><![CDATA[<p>Power is often a matter of perception.</p>
<p>Consider the problems an Eskimo trapper faces when he emerges from  the Artic darkness to trade his fox first at the one and only trading  post for hundreds of miles around. If ever a buyer enjoys a monopoly, it  has to be the Artic fur buyer. Yet the Eskimo knows just how to limit  the power of the trader.</p>
<p>When a fur laden sledge carrying an Eskimo trapper, his wife and  family emerges from the farthest wilderness on its six monthly trading  mission, all the inhabitants of the village gather round to welcome  them. The trapper and his wife enter the trader&#8217;s house for a big feast.  All the villagers come in too, listening and looking on. Peter  Freuchen, a Norwegian fur trader, describes what follows in his <em>Book of the Eskimos.</em></p>
<p>We discuss the weather, the hunting in the summer, the dogs. The only  matter we don&#8217;t talk about is foxes. Next day the same thing - eating,  dancing, talking - and the next day and the next, until I for my part  think that the hospitality has come to an end. Then I just casually ask  the man whether he has caught any foxes this year.</p>
<p>&#8220;Me, foxes?&#8221; he answers. &#8220;Nothing doing. One is a poor hunter as far as that goes, but especially for foxes.&#8221;</p>
<p>&#8220;Well,&#8221; I say, &#8220;I&#8217;m sorry, because I&#8217;d like to have a few foxes just  to send home to the white people&#8217;s country when the shop arrives next  summer.&#8221;</p>
<p>&#8220;Oh!&#8221; the man yells out. The big, nice white man has made a mistake. &#8220;Oh, you don&#8217;t know how unable I am to catch foxes.&#8221;</p>
<p>&#8220;Well,&#8221; I remark, &#8220;I saw a couple of bags out on the load which is  now on the meat racks, and I thought they contained fox skins.&#8221;</p>
<p>&#8220;Well,&#8221; the man says, &#8220;maybe there&#8217;s just a couple of skins in the  bags, but we just use them to wipe the grease off our hands and other  dirty things.&#8221;</p>
<p>&#8220;Good!&#8221; I say. &#8220;But just the same I might like to have some of them. What about looking at them tomorrow?&#8221;</p>
<p>Next day comes, and after breakfast I again have to encourage the  customer to show his merchandise. Now comes the big moment of the year.  They bring in a couple of sacks, each containing some fifty blue fox  skins, and they have beforehand assured themselves that the whole  village is present to witness their triumph. As if they were being  dragged to the gallows, they open the sacks and pour the contents out.  Now it is my turn. I look at the skins, amazed, surprised and beaten.</p>
<p>&#8220;Well,&#8221; I say, &#8220;as usual, those are the best skins in the year. I  knew they would come from you; and they certainly did. Here is something  I will have to mourn about for years, because I am unable to get those  foxes.&#8221;</p>
<p>The man raises his head, interested. &#8220;What did you say? Are they too poor for you to accept?&#8221;</p>
<p>&#8220;Oh no; not at all. Just the opposite. You will have to take every  one of your skins back with you because I have nothing to pay with. The  trading goods that came out this year were especially bad. We haven&#8217;t  got enough of them and they certainly aren&#8217;t of a kind that can pay for  such skins as yours.&#8221;</p>
<p>&#8220;Pay!&#8221; yells the man at the top of his voice. &#8220;You don&#8217;t think that I  would show myself low enough to take any pay for those poor skins? I  will feel myself happy if you&#8217;ll accept them.&#8221;</p>
<p>Finally I put in a question. &#8220;I am unable to pay for the skins but  anxious to show my gratitude through my poor gifts. What could you be  thinking of wanting in case I should be presumptuous enough to compare  my unworthy goods to your valuable furs?&#8221;</p>
<p>He starts in. &#8220;What do I want! What do I want! Oh, I am a man without wishes. I don&#8217;t know if I want anything&#8221;</p>
<p>It is then up to me. &#8220;Don&#8217;t you want a gun?&#8221;</p>
<p>&#8220;A gun! A gun! Oh, a gun had been in my mind and in my dreams for a  long, long time; but I, the man you listen to now, am a terrible hunter.  Why should I have a gun?&#8221;</p>
<p>&#8220;Well, I will give you a gun. You need a knife, too, and you need some tools. And what more?&#8221;</p>
<p>Now that the big time is here he doesn&#8217;t&#8217; know what he wants. But I  have the skins, so I invite the man, his wife, and his children to go  into the store and look at the things over. They get the key and go down  to the store. They go in, closing the door carefully behind them, and  spend the rest of the day going through everything.</p>
<p>Meantime, I get a chance to look these skins over and figure out my  prices, and finally, in the evening when the couple comes back, the man  has his wishes. He never tells what he wants, but he relates of what  fine knives he saw, both those with the white handles and those with the  brown, and the small ones with the point.</p>
<p>He goes on: &#8220;And then I looked at the files. My, what beautiful files! And I saw out there that you have axes.&#8221;</p>
<p>He interrupted by a sort of yelling or crying from the background. It  is his wife, carefully instructed by him, who now breaks in complaining  what a bold and fresh husband she has, keeping on asking like a beggar  even when it has been proved to everybody that he has nothing to pay  with. This, of course, only serves to cause me to protest that his skins  are marvellous, unmatched so far, etc.</p>
<p>I turn to the wife. &#8220;What about you? Aren&#8217;t you going to trade? Don&#8217;t you want something?&#8221;</p>
<p>She blushes and looks for a place to hide. &#8220;Me? Certainly not! What  should I want? Am I one who deserves anything? Oh, no; I have no wants,  no wishes at all.&#8221;</p>
<p>&#8220;But wasn&#8217;t there something you would like?&#8221;</p>
<p>&#8220;I would like to have - oh, I happen to be without wishes; only those people who are worth something should have something.&#8221;</p>
<p>&#8220;Well, but I just want you to take something with you.&#8221;</p>
<p>And after several more excuses, she tells what she might like to  have. A few needles. And she wanted some scissors, and she wanted  thread. Maybe for the children some undershirts would be good, and some  for herself; also combs. And &#8220;I would like to have a mirror, even though  I, of course, will never look at myself in it.&#8221;</p>
<p>The wife keeps on asking, and finally I have to stop her from asking  for more. Meanwhile I have figured out how much they can have for each  skin and write it down on a piece of paper, sending them out to my  clerk, who now is in the store ready to deliver the goods. Now the clerk  has his troubles out there while they are making their choice between  the different cups, the different kettles, the guns and what not.</p>
<p>And now comes the end of the trading, where they show their smartness and prove what fine business people they are.</p>
<p>The man will come running in. &#8220;Oh I&#8217;m so sorry; when I told you what  my needs were I forgot to ask for tobacco. I&#8217;d like to have some  tobacco.&#8221;</p>
<p>&#8220;All right&#8221; I will allow him the tobacco.</p>
<p>A few minutes after he will be back with his purchases.</p>
<p>&#8220;Well,&#8221; he will say, &#8220;I saw a knife out there I would like to have  instead of this one, though it will ruin my sleep to part with this one,  too&#8221;</p>
<p>I let him have the knife.</p>
<p>The wife will be there. &#8220;There was also some red cloth.&#8221;</p>
<p>Then the man comes again. &#8220;I have the whole time been thinking of a saw, but my tongue refused to pronounce the word.&#8221;</p>
<p>I let him have the saw. And they keep on. The only way to stop them is to have lunch ready. And the deal is closed.</p>
<p>Next day the departure takes place. The dogs are harnessed up and  attached to the sledge. But sure enough, he comes in at the last moment:  &#8220;Oh, I forgot matches! Why didn&#8217;t I mention a saw file! If I had only  asked for a little more goods! Enough for a harpoon shaft!&#8221;</p>
<p>The smartest man is the man who remembers most. He gets a reputation  amongst his countrymen. Of course the perfectly straight-minded man  doesn&#8217;t know about his and doesn&#8217;t allow for it, but the seasoned trader  keeps back four or five fox skins to make up for the forgettings and  additional wishes.</p>
<p>When everything is loaded on and the woman and children placed on top  of the sledge, the man gives a signal to the dogs to ruse up and be  alert. Then I come out with a package in my hand, giving the wife some  tea and sugar, or whatever else I know she would like. Of course, these  things have been allowed for, too.</p>
<p>The Eskimo showed all the skill of a master negotiator. From the  start he involved the whole village in the negotiation. The villagers  witnessed many of the proceedings. As a result the fur trader was always  under public pressure to behave fairly and reasonably.</p>
<p>By playing the role of the reluctant seller the Eskimo forced the  trader to publicly state how marvellous the furs were and how much he  wanted them.</p>
<p>The Eskimo used time well. Throughout he displayed great patience;  there was never any hint of desperation to sell. Before they got down to  the actual trading, the Eskimo and his family spent a whole day in the  store sorting out their priorities. The actual trading was carefully  orchestrated with his wife chiming in at the opportune times. Then after  the training had supposedly ceased they were not averse to extracting a  few last minute extras.</p>
<p>In short, the Eskimo understood the different ways power can be used, and exploited each of these to the fullest.</p>
]]></content:encoded>
			<wfw:commentRss>http://blog.millsonline.com/2011/05/18/leveraging-your-power-in-negotiation-lessons-from-eskimos/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Getting More</title>
		<link>http://blog.millsonline.com/2011/05/16/getting-more/</link>
		<comments>http://blog.millsonline.com/2011/05/16/getting-more/#comments</comments>
		<pubDate>Mon, 16 May 2011 00:07:25 +0000</pubDate>
		<dc:creator>Harry</dc:creator>
		
		<category><![CDATA[Deal Preparation]]></category>

		<category><![CDATA[Deal Psychology]]></category>

		<category><![CDATA[Face to Face Tactics]]></category>

		<category><![CDATA[Managing Big Complex Deals]]></category>

		<category><![CDATA[Managing Perceptions]]></category>

		<category><![CDATA[Negotiation Mistakes]]></category>

		<category><![CDATA[Negotiation Skills]]></category>

		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://blog.millsonline.com/?p=80</guid>
		<description><![CDATA[Having written 3 books on negotiation it&#8217;s not often I find a book that reframes the way we should look at negotiation.
In Getting More: How You Can Negotiate To Succeed In Work and Life, leading negotiator Stuart Diamond outlines 12 strategies that I combined amount to a fresh way of looking at negotiation.
Here are Diamond&#8217;s [...]]]></description>
			<content:encoded><![CDATA[<p>Having written 3 books on negotiation it&#8217;s not often I find a book that reframes the way we should look at negotiation.<br />
In <em>Getting More: How You Can Negotiate To Succeed In Work and Life</em>, leading negotiator Stuart Diamond outlines 12 strategies that I combined amount to a fresh way of looking at negotiation.</p>
<p>Here are Diamond&#8217;s 12 strategies.</p>
<p><strong>1. Goals Are Paramount:</strong> Goals are what you want at the end of the negotiation that you don&#8217;t have at the beginning. Many, if not most, people take actions contrary to their goals because they are focused on something else.</p>
<p><strong>2. It&#8217;s About Them:</strong> You can&#8217;t persuade people of anything unless you know the pictures in their heads: their perceptions, sensibilities, needs, how they make commitments, whether they are trustworthy.</p>
<p><strong>3. Make Emotional Payments: </strong>The world is irrational. And the mroe important a negotiation is to an individual, the more irrational he or she often becomes.</p>
<p><strong>4. Every Situation Is Different:</strong> In a negotiation, there is no one-size-fits-all. Even having the same people on different days in the same negotiation can be a different situation. You must analyze every situation on its own.</p>
<p><strong>5. Incremental Is Best: </strong>People often fail because they ask for too much all at once. They take steps that are too big.</p>
<p><strong>6. Trade Things You Value Unequally:</strong> All people value things unequally. First find out what each party cares and doesn&#8217;t care about, big and small, tangible and intangible, in teh deal or outside the deal, rational and emotional.</p>
<p><strong>7. Find Their Standards:</strong> What are their policies, exceptions to policies, precendents, past statements, ways they make decisions? Use these to get more.</p>
<p><strong>8. Be Transparent and Constructive, Not Manipulative:</strong> This is one of the biggest differences between <em>Getting More </em>and the conventional wisdom. Don&#8217;t decieve people.</p>
<p><strong>9. Always Communicate, State the Obvious, Frame the Vision:</strong> Most failed negotiations are cause by bad communication, or none at all.</p>
<p><strong>10. Find the Real Problem and Make It an Opportunity:</strong> Few people find or fix the real, underlying problem in negotiations. Ask, &#8220;What is really preventing me from meeting my goals?&#8221;</p>
<p><strong>11. Embrace Difference: </strong>Most people think different is worse, risky, annoying, uncomfortable. But different is actually demonstrably better: more profitable, more creative.</p>
<p><strong>12. Prepare - Make a List and Practice with It: </strong>The List is like a pantry, from which you choose items for every meal.</p>
<p>This list however doesn&#8217;t do Diamond justice. Read this book then read it again. Highly recommended</p>
]]></content:encoded>
			<wfw:commentRss>http://blog.millsonline.com/2011/05/16/getting-more/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Are you a Hedgehog or Fox?</title>
		<link>http://blog.millsonline.com/2010/11/25/are-you-a-hedgehog-or-fox/</link>
		<comments>http://blog.millsonline.com/2010/11/25/are-you-a-hedgehog-or-fox/#comments</comments>
		<pubDate>Wed, 24 Nov 2010 23:30:45 +0000</pubDate>
		<dc:creator>Harry</dc:creator>
		
		<category><![CDATA[Managing Big Complex Deals]]></category>

		<guid isPermaLink="false">http://blog.millsonline.com/?p=79</guid>
		<description><![CDATA[ 
Philip Tetlock, a psychologist at the University of California examined twenty-thousand forecasts made by three hundred experts, from sixty countries, delivered over fifteen years.
He found it was &#8220;impossible to find any domain in which humans clearly outperformed crude extrapolation algorithms, less still sophisticated, statistical ones&#8221;.
Tetlock&#8217;s research however shows there are a group of experts [...]]]></description>
			<content:encoded><![CDATA[<p><!--[if gte mso 9]><xml> Normal   0         false   false   false                             MicrosoftInternetExplorer4 </xml><![endif]--><!--[if gte mso 9]><xml> </xml><![endif]--><!--[if !mso]><span class="mceItemObject"   classid="clsid:38481807-CA0E-42D2-BF39-B33AF135CC4D" id=ieooui></span></p>
<style>
st1\:*{behavior:url(#ieooui) }
</style>
<p><![endif]--> <!--[if gte mso 10]></p>
<style>
 /* Style Definitions */
 table.MsoNormalTable
	{mso-style-name:"Table Normal";
	mso-tstyle-rowband-size:0;
	mso-tstyle-colband-size:0;
	mso-style-noshow:yes;
	mso-style-parent:"";
	mso-padding-alt:0pt 5.4pt 0pt 5.4pt;
	mso-para-margin:0pt;
	mso-para-margin-bottom:.0001pt;
	mso-pagination:widow-orphan;
	font-size:10.0pt;
	font-family:"Times New Roman";
	mso-ansi-language:#0400;
	mso-fareast-language:#0400;
	mso-bidi-language:#0400;}
</style>
<p><![endif]--></p>
<p>Philip Tetlock, a psychologist at the University of California examined twenty-thousand forecasts made by three hundred experts, from sixty countries, delivered over fifteen years.</p>
<p>He found it was &#8220;impossible to find any domain in which humans clearly outperformed crude extrapolation algorithms, less still sophisticated, statistical ones&#8221;.</p>
<p>Tetlock&#8217;s research however shows there are a group of experts who are much better than their peers.</p>
<p>So, what distinguishes the best experts from the rest? What distinguishes an expert&#8217;s ability to forecast or predict well is <strong>how they think</strong>.</p>
<p>Tetlock split experts into two groups; hedgehogs and foxes. Hedgehogs know one big thing to try to explain everything through that lens. Foxes tend to know a little about a lot of things and are not married to a single explanation for complex problems.</p>
<p>Foxes are consistently better forecasters because they use &#8220;diverse sources of information&#8221;.</p>
]]></content:encoded>
			<wfw:commentRss>http://blog.millsonline.com/2010/11/25/are-you-a-hedgehog-or-fox/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Avoiding Cockups or Serious Mistakes in Deals</title>
		<link>http://blog.millsonline.com/2010/11/04/avoiding-cockups-or-serious-mistakes-in-deals/</link>
		<comments>http://blog.millsonline.com/2010/11/04/avoiding-cockups-or-serious-mistakes-in-deals/#comments</comments>
		<pubDate>Thu, 04 Nov 2010 02:39:40 +0000</pubDate>
		<dc:creator>Harry</dc:creator>
		
		<category><![CDATA[Negotiation Mistakes]]></category>

		<guid isPermaLink="false">http://blog.millsonline.com/?p=78</guid>
		<description><![CDATA[ 
Hermut Kormann, CEO of Voith, the world leader for water turbines doesn&#8217;t believe you need to be blindingly bright to be successful. It is sometimes enough o avoid the stupid mistakes others make or correct errors earlier.
Kormann&#8217;s theory &#8220;In order to be successful, you don&#8217;t have to be clever, it is sufficient not to [...]]]></description>
			<content:encoded><![CDATA[<p><!--[if gte mso 9]><xml> Normal   0         false   false   false                             MicrosoftInternetExplorer4 </xml><![endif]--><!--[if gte mso 9]><xml> </xml><![endif]--> <!--[if gte mso 10]></p>
<style>
 /* Style Definitions */
 table.MsoNormalTable
	{mso-style-name:"Table Normal";
	mso-tstyle-rowband-size:0;
	mso-tstyle-colband-size:0;
	mso-style-noshow:yes;
	mso-style-parent:"";
	mso-padding-alt:0pt 5.4pt 0pt 5.4pt;
	mso-para-margin:0pt;
	mso-para-margin-bottom:.0001pt;
	mso-pagination:widow-orphan;
	font-size:10.0pt;
	font-family:"Times New Roman";
	mso-ansi-language:#0400;
	mso-fareast-language:#0400;
	mso-bidi-language:#0400;}
</style>
<p><![endif]--></p>
<p>Hermut Kormann, CEO of Voith, the world leader for water turbines doesn&#8217;t believe you need to be blindingly bright to be successful. It is sometimes enough o avoid the stupid mistakes others make or correct errors earlier.</p>
<p>Kormann&#8217;s theory &#8220;In order to be successful, you don&#8217;t have to be clever, it is sufficient not to be stupid.&#8221;</p>
<p>Mistakes can&#8217;t be avoided writes Hermann Simon in his insightful book, &#8220;Hidden Champions in the 21<sup>st</sup> Century&#8221; but they can be corrected fast.&#8221;</p>
<p>I never fail to be amazed by the number of companies that keep making the same mistakes. All deals: the successful and the not so successful must be reviewed.</p>
<p>If the deal you have settled for is a <strong>Barely Acceptable Deal (BAD)</strong> ask why you didn&#8217;t achieve your <strong>Best Possible Agreement (BPA).</strong></p>
]]></content:encoded>
			<wfw:commentRss>http://blog.millsonline.com/2010/11/04/avoiding-cockups-or-serious-mistakes-in-deals/feed/</wfw:commentRss>
		</item>
	</channel>
</rss>

