24th March 2008

The monkey and the organ-grinder

Between 1969 and 1973 Henry Kissinger conducted secret negotiations with North Vietnamese diplomats in an effort to negotiate a face-saving end to the Vietnam War for President Nixon.

Kissinger was undoubtedly very bright, he had three degrees from Harvard and had written a raft of papers and books on international diplomacy and arms control. Kissinger also rated himself as a formidable negotiator. When a journalist asked him what personal qualities it took to be a diplomat Henry replied,

“Knowledge of what I am trying to do. Knowledge of the subject. Knowledge of the history and psychology of the people I am dealing with. And some human rapport…To have some human relations with the people I am negotiating with. This takes some rough edges off. They will make concessions they wouldn’t otherwise make.”

In his first secret meeting with North Vietnamese diplomats in Paris he believed he had made progress. He reported back to Nixon the North Vietnamese had signaled possible concession.

Later Kissinger had to admit, the North Vietnamese had agreed to “nothing more than a willingness to hold future secret discussions at unspecified future dates.”

Xuan Thuy Hanois’s representative “had no authority to negotiate. His job was psychological warfare,” Kissinger later concluded.

Kissinger had made the elementary error of confusing “the monkey with the organgrinder.”

The dangers of negotiating with someone who has no authority is something we all need to guard against.

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This entry was posted on Monday, March 24th, 2008 at 5:05 pm and is filed under Deal Preparation, Deal Stories, Deal-Makers, Managing Perceptions. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

Comments

  1. 1 On May 19th, 2008, Mark Harrison said:

    Obviously, I’m not Henry Kissinger, but I think that some people take this advice TOO seriously.

    In my own field - property (real estate) negotiation, it’s a common mistake for new investors to come in, make a big show of how great they are, and demand to see the boss…

    … which upsets the guy or girl on the front desk… AND might annoy the boss who is suddenly having to do a job that his/her staff should have been able to deal with, if it weren’t for the ego of the potential “customer”.

    So the immediate negotiation might go WORSE if you ask to see the organ-grinder too soon in the process.

    Also, the benefit of building up long-term relationships with people who, in a few years time, WILL have that authority, isn’t to be underestimated. Obviously second one hinges on whether you are ever going to be dealing with that organisation or person again.

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